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NLGems
Your Custom Design Jeweler by the Sea
Services Offered:
  • Appraisals

  • Jewelry Repair

  • Watch Repairs

  • Battery Replacement

  • Pearl Stringing

  • Engraving

Collection

WARRANTY

Our Diamond & Product Guarantee

A lifetime guarantee protects your purchase providing no unusual abuse or damage is detected. Prongs must be intact. Any manufacturing defect causing a stone to fall out or loosen will be corrected at no charge.

Our Unconditional Guarantee

Every item we handle is fully protected for life for its original purchase price towards a trade in of another item of greater value providing the item traded is in its original condition. Wear & tear or alterations made to that item may affect the trade in value. The conditions found within the Purchase Agreement may apply to this at the time of the Trade.

Purchase Agreement

Every In Stock item purchased comes with an unconditional money back guarantee. We will honor the quality and price for that item for thirty (30) days. A full refund will be given providing no changes or alteration to an In Stock item have been made. Alterations to a returned item, Special orders, Repairs, or Special Conditional Sales will result in an In store merchandise credit unless an agreement or special arrangement has been secured in advance of the purchase. A returned item must be in its original form. Engraving, size alterations, special orders, repairs, or special conditional sales may not be refunded in full.

Reductions to a credit or refund may occur if alterations or changes to an item exist. We reserve the right to refuse a returned item when necessary.

Any refunded items purchased through the mail are subject to postage and handling charges.

"I have enjoyed my passion creating, designing and procuring some of the most sought after designs for my clients.  My new larger space in New London affords me the pleasure of expanding an all-important Estate and Antique division like never before and offering more service to the many people who I have come to know over more than 39 years."
About

CONTACT

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60 State Street
New London, CT 06320
860.443.7766

Business Hours

Monday - Wednesday  11am-5pm

Thursday & Friday  11am-6pm

Saturday  11am-4pm

* Contact us for extended hours and Sunday availability. Appointments available upon request.

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