Privacy Policy for [Insert Business Name]

 

Last Updated: 11/29/25

1. Introduction At Northern Light Gems, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us when you visit our website or visit our store for services such as purchases, repairs, appraisals, or custom design consultations.

2. Information We Collect We collect information to provide better service and fulfill your orders. This includes:

• Personal Information: Name, email address, phone number, and shipping/billing address provided during checkout or appointment booking.

• Transaction Details: Information regarding the products you purchase, repair history, appraisal data, and ring sizes.

• Payment Information: Credit card details are processed through secure third-party payment gateways. Northern Light Gems does not store your full credit card number on our servers.

• Technical Data: Your IP address, browser type, and operating system when you browse our website (via cookies).

3. How We Use Your Information We use your data for the following purposes:

• Order Fulfillment: To process payments, ship jewelry, and communicate about the status of repairs or custom designs.

• Customer Service: To answer questions, book appointments (e.g., for appraisals with Antonio), and provide support.

• Marketing (Optional): If you opt-in, we may send emails regarding new collections, store events, or exclusive promotions. You may unsubscribe at any time.

4. Sharing of Information We value your trust. We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners.

We may share data with trusted third parties solely to operate our business, such as:

• Payment Processors: To securely process transactions.

• Shipping Services: (e.g., FedEx, UPS, USPS) to deliver your items.

• Email Services: To send newsletters or appointment confirmations.

5. Security We implement a variety of security measures to maintain the safety of your personal information. Our website uses Secure Socket Layer (SSL) technology to encrypt sensitive data during transmission.

6. Cookies Our website uses "cookies" to enhance your experience. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. Note that some parts of the site may not function properly without them.

7. Your Rights You have the right to request access to the personal information we hold about you or to request corrections. If you wish to opt out of marketing communications, you may do so by clicking the "unsubscribe" link in our emails or contacting us directly.

8. Changes to This Policy Northern Light Gems has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page.

9. Contact Us If you have any questions about this Privacy Policy, the practices of this site, or your dealings with us, please contact us at:

Northern Light Gems

60 State Street

New London, CT 06320 

860 443 7766

nlgemsjewelry@gmail.com